askOLA & YPO: a future for EdTech

Schools are, by and large, back to functioning in a way that is similar to before the pandemic. In-person teaching, and the use of physical resources are once again the basis of how teachers educate children, as opposed to a reliance on online technologies and digital learning methods.

However, during the pandemic, YPO, one of the UK’s largest public sector buying organisations in the UK, surveyed educators and found that 79% believed the crisis would have a lasting impact on teaching. Respondents outlined their belief that the result of this would be a hybrid approach that combined traditional ways of teaching with educational technologies and online resources.

Digital technology served teachers well during the pandemic – they were an absolute necessity and successfully allowed for education to continue whilst many other sectors were brought to a halt. It’s no surprise that teachers continue to find these tools useful, as professionals in schools continue to face a myriad of challenges ; be that to overcome teacher shortages or assist students with their mental health.

As a key support to the sector, YPO is always focused on finding new ways to alleviate pressures felt by education professionals. Recently, this has led to a partnership with edtech tutoring platform, askOLA.


askOLA is an online, on-demand platform developed by GLUU, which acts as an alternative to private tutoring. Young people can access professional academic support from online learning assistants(OLAs) via the platform – qualified and vetted professionals who deliver personalised academic coaching across English, maths and science – whenever pupils feel that they need it.

YPO has always been a helping hand for schools, identifying and providing high-quality resources to assist with learning. askOLA is a tool that provides appropriate out-of-school support to children, whilst relieving pressure on teachers, who can then focus on in-classroom teaching. This is a particularly important benefit given the current teacher shortages that the country is facing.

Teacher shortages

According to a recent survey from the Association of School and College Leaders, 95% of schools are currently experiencing difficulties recruiting staff. Teacher shortages, which result from a culmination of factors including a lack of national recruitment and low retention rates, are having a real impact on the education system and the students within it. For example, 69% of schools are using non-subject specialists to teach classes. askOLA and YPO’s partnership can help to alleviate some of this pressure.

In a term-length pilot at Shireland Collegiate Academy Trust, the askOLA platform extended student’s learning time by 1,500 hours. Previously, this would have made up for lost learning time resulting from Covid-19, but going forward, schools can rely on askOLA to provide additional support that teachers are currently too stretched to give themselves.

With new research from the National Foundation for Educational Research estimating that shortages will continue until 2025, its important that schools consider this type of alternative support to ease the pressure on teachers in the long-term.


askOLA’s point of differentiation from other, similar platforms is that OLA’s are trained to check in on young people’s wellbeing alongside their provision of academic support. YPO’s research on education during the pandemic found that 64% of parents were concerned about their children’s mental health and wellbeing, and NHS figures show that the likelihood of a child experiencing a mental health disorder has increased following COVID-19, so it is imperative that the support extended to children covers this ground too.

In its pilot, students reported feeling that askOLA had helped them with their wellbeing, including stress felt over homework, anxiety about not knowing the answers to questions and general mental health. If students show signs of needing more serious mental health support, OLA’s are also able to point students in the direction of wellbeing resources or to a professional mental health support platform, Kooth.

Looking ahead

Investment in resources such as askOLA is absolutely key to the functioning and continued modernisation of the UKs education system, but it’s important to acknowledge that this must come alongside a consideration of how many young people can feasibly access these digital platforms when they are at home. YPO’s research found that ensuring digital inclusion was the biggest challenge that schools faced during the pandemic, so it must be a continued focus for young people to have access to basic digital services and technology.

It’s clear that digital learning methods have a place in the future of education; teachers and students alike value them strongly, and they can be developed in a way that pinpoints what the education system needs. Having education professionals fully embrace these technologies, and ensuring access to them for all pupils, is the next step.